Location: Walsall
Wage: £10 per hour
Apprenticeship: Business Administration Level 3

Perfection Foods Ltd is looking for an organised, reliable and enthusiastic Administrative Assistant to join our small, friendly, family-run business.

Working alongside our Senior Administrator and Sales and Marketing team, you will provide essential administrative support and help ensure customer orders are processed accurately and efficiently. You will follow orders throughout the full order cycle, from initial processing through to production, packing, collection and delivery.

This is a varied role in a busy working environment and would suit someone who communicates confidently, pays close attention to detail and enjoys working as part of a close-knit team.

Key responsibilities

Your duties will include:

• Accurately entering data and maintaining company records

• Processing customer orders promptly and correctly

• Checking order information and updating internal systems

• Liaising with production and packing teams to monitor the progress of orders

• Following orders through each stage of the order cycle

• Booking deliveries directly with customers

• Communicating with transport and logistics companies

• Arranging collections and confirming delivery details

• Responding to customer enquiries professionally and helpfully

• Handling internal queries and passing information to the appropriate team

• Preparing and maintaining general administrative documents

• Supporting the Senior Administrator and wider team with day-to-day tasks

• Helping to resolve order or delivery issues when they arise

• Carrying out other reasonable administrative duties as required

About you

We are looking for someone who:

• Has previous administrative or order-processing experience

• Has good written and verbal communication skills

• Is organised and able to manage several tasks at the same time

• Has strong attention to detail and takes pride in producing accurate work

• Can prioritise their workload and meet deadlines

• Is comfortable communicating with customers, colleagues and external suppliers

• Has a positive, helpful and professional attitude

• Works well both independently and as part of a team

• Is reliable, punctual and willing to learn

• Is comfortable using computers and standard office systems